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Dallas Medical Center named among best in the nation at serving its patients and community, according to healthcare independent think tank

Dallas Medical Center (DMC), a proud member of Prime Healthcare has been recognized by the Lown Institute for outstanding social responsibility, receiving an “A” grade on the 2024-25 Lown Institute Hospitals Index. DMC achieved this honor through strong performance across metrics of health equity, patient outcomes, and value of care, out of more than 3,500 hospitals nationwide.

Dallas Medical Center ranked 32 out of 216 acute care hospitals in Texas and in the top 12% nationally on the social responsibility metric.

“Great care is only great if everyone can access it,” said Vikas Saini, MD, president of the Lown Institute. “We need hospitals that are not only leaders in clinical care, but also strong community partners—and these socially responsible hospitals are showing the way.”

According to the Index, the hospital also performed well on Lown’s inclusivity, cost efficiency, and clinical outcomes metrics. These are independent rankings and hospitals do not apply or pay to be listed.

“Receiving this recognition for the second time in a row is a tremendous honor,” said Ruben Garza, CEO of Dallas Medical Center. “Our providers and team members always go above and beyond to deliver exceptional care to our patients. Thank you to everyone who helped us attain this award.”

The Lown Hospitals Index for Social Responsibility is the only ranking to combine metrics of health equity and value of care alongside patient outcomes, for more than 2,700 acute care and 800 critical access hospitals nationwide, offering a holistic view of hospitals as total community partners. In the fifth annual rankings, the 2024-25 Lown Index evaluates hospitals on more than 50 measures including novel metrics such as community benefit, racial inclusivity, and avoidance of overuse. Data sources include Medicare fee-for-service and Medicare Advantage claims, CMS patient safety data and hospital cost reports, and IRS 990 forms, among others.

Full methodology can be found on the Lown Index website.

The Lown Institute is an independent think tank advocating bold ideas for a just and caring system for health. Learn more at www.LownHospitalsIndex.org.