ER Wait Time: 0 minutes | If you are having a medical emergency, call 9-1-1

Patient Information and Resources

We value family-centered care and dignity of the individual. To that end, we believe that visits from the family members and friends play an important role in the healing process.

Getting Ready For Your Visit

At Dallas Medical Center, we value family-centered care and the dignity of the individual. To that end, we believe that visits from family members and friends play an important role in the healing process. We also believe that rest is important and that all patients deserve a quiet and private recovery period. Designated visiting hours and policies provide an effective mechanism to support these goals.

For further information, contact us at 972-888-7000

Patient Portal

Log in to our online portal at Dallas Medical Center for Physicians, Patients, and Employees.

Financial Assistance

As part of our commitment to our patients, we provide financial assistance to patients who are underinsured or uninsured.

Contact Us

Find our address, phone and an online contact form to reach out to our team at Dallas Medical Center.

Additional Resources

MyChart – Patient Portal


Billing & Insurance


Medical Records

Visiting Dallas Medical Center

Regular Visiting Hours

Inpatient visitation is 9:00 a.m. – 9:00 p.m. each day. Our Intensive Care Unit has shortened visiting hours, which are: 8:00 a.m. – 6:30 p.m. each day.

Patient Visitation

Patient visitation will be limited to two (2) people at any one time except under circumstances when more visitors are deemed necessary for the patient’s welfare.
Children under the age of 12 are not permitted on the inpatient units. It is inappropriate for infants and children to be in a surgical patient’s room. If an adult visitor must bring a child with them to the hospital then another adult should stay with the child in the lobby during the visit.

Patients in the first few days after surgery are at a much higher risk of infection so visitors who have experienced a fever, cough, runny nose, sore throat, skin rash, vomiting or diarrhea in the last 48 hours before a visit is planned are discouraged from visiting until they are certain they will not expose the patient to more risk of disease. Visitors who are disruptive or disturb patients, staff, or other visitors will be asked to stop the disruptive behavior or be escorted from the premises by security.

No Smoking

There is no smoking allowed in the hospital and on most of the grounds. Visitors should be respectful of Dallas Medical Center’s “No Smoking” policy.

Dallas Medical Center Cafe

Cafeteria Hours:

Breakfast 6:45 a.m. to 9:30 a.m.

Lunch: 11:00 a.m. to 2:00 p.m.

Fresh ingredients are incorporated into our weekly menus.

Vending- Vending Machines are available by the service elevators and in the café lobby.


We have an ATM located in the main lobby for your convenience.

Team Member Recognition

We value and need any feedback from our patients and their visitors. You will see boxes located at various points throughout the hospital where you can nominate an employee for exemplary service or a job well done. We want to recognize those on our staff who go “above and beyond” to help and serve others. We appreciate your thoughts and comments. Comments or general feedback can also be addressed through the “Contact Us” section.


We offer a small area for quiet reflection. Our chapel is located on the main floor of the lobby, right by the elevators and next to the Welcome Desk.

Featured Services

Cardiology Services

Cardiology Services

Emergency Services

Emergency Services

Cardiac Rehabilitation

Cardiac Rehabilitation

Primary Care

Primary Care

Surgical Services

Surgical Services

Wound Care

Wound Care