Skip the wait and schedule your ER Reservation in under 2 mins! Text ‘ER Now’ to (972) 779-9481 to begin!
ER Wait Time: 0 minutes | If you are having a medical emergency, call 9-1-1

Dallas Medical Center (DMC), a member of Prime Healthcare, has been recognized by the Lown Institute for outstanding social responsibility, receiving an “A” grade on the 2023-24 Lown Institute Hospitals Index. DMC achieved this honor through strong performance across metrics of health equity, patient outcomes, and value of care, out of more than 3,600 hospitals nationwide.

DMC ranked seventh out of 260 hospitals in Texas and 38th nationally on the Social Responsibility metric. According to the Index, the hospital also received “A” grades in Inclusivity and Cost Efficiency. These are independent rankings and hospitals do not apply or pay to be listed.

“We are extremely proud and honored to receive this designation,” said Ruben Garza, CEO of Dallas Medical Center. “Providing our community with exceptional medical care, as well as financially supporting local organizations, is at the heart of our mission. This recognition belongs to all our team members and providers, who are the ones who really make the magic happen.”

“When communities have access to socially responsible healthcare, our nation grows stronger,” said Vikas Saini, MD, president of the Lown Institute. “That’s why it’s so important to hold up these high-performing hospitals as examples for others to follow.”

In addition to this accolade, DMC earned an “A” Hospital Safety Grade rating for Spring 2023 by The Leapfrog Group, and received the Healthgrades 2023 Patient Safety Excellence Award, which puts DMC in the Top 5% of all acute care facilities evaluated by Healthgrades.

Dallas Medical Center also gives back to the community through a number of partnerships and sponsorships with the school district, chambers of commerce, local charities, and city Parks and Recreation Departments. DMC has provided more than $40,000 in community support over the past year alone.

The Lown Hospitals Index for Social Responsibility is the only ranking to include metrics of health equity and value of care alongside patient outcomes, creating a holistic view of hospitals as total community partners. In the fourth annual and largest set of rankings to date, the 2023-24 Lown Index evaluates hospitals on 50+ measures–including novel metrics such as community benefit, racial inclusivity, and avoidance of overuse–for more than 3,600 hospitals nationwide. Data sources include Medicare fee-for-service and Medicare Advantage claims, CMS patient safety data and hospital cost reports, and IRS 990 forms, among others. Full methodology can be found on the Lown Index website.

The Lown Institute is a nonpartisan think tank that generates bold ideas for a radically better system of health. Learn more at